Financial Services Solutions

Cover your customers’ needs with the LiveOps cloud force

Your business is not just about process. It’s also about providing care and guidance that promotes confidence in and loyalty for your company. That’s why LiveOps excels in Financial Services. Our specialty agents cover multiple segments of the industry including retail bankers, credit card issuers, insurance providers and investment companies for Fortune 100 companies.

With our scalable community of over 20,000 independent at-home agents always at the ready, you maintain the right amount of high quality coverage to keep your customers happy, whether it’s business as usual or during unexpected spikes in demand. Plus with our coverage of skill sets, our understanding of regulatory and licensing concerns, and our deep experience in Financial services, LiveOps has you covered.

Our agents aren’t force-fed calls or campaigns – they have the option to choose the programs they want. This immediately promotes a happier agent with a disposition to resolve caller situations and perform to a higher success. LiveOps front loads their education with rigorous e-learning modules designed and developed by LiveOps' own award-winning learning group. Once certified, agents take to the phones and make more of a difference than you ever thought possible.

Expertise

  • First notice of loss
  • Life and health insurance sales
  • Roadside assistance